Help Center Bookings Connecting your booking system
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Connecting your booking system

You keep your existing booking system. Nothing changes about how you run appointments. We simply connect it so patients can book from inside your app.

How it works

When a patient buys or redeems something in the app, they are sent to book their appointment. You choose how that works, per the three options below. We default to a direct link to your booking system for each treatment.

The three options

  1. A booking link (recommended): a deep link to your booking page for that specific treatment, with any prepaid deposit removed. This is the smoothest experience for patients.
  2. WhatsApp: a link that opens a chat to your clinic with a pre-filled message, so your team knows the patient came from the app and can book them in.
  3. Call the clinic: if you leave the link blank, the app shows a "Call the clinic" button using your business phone number.

Supported booking systems

Your app works alongside the booking system you already use, including Timely, Fresha and Zenoti. We set the links up with you during your build, one per location if you have more than one.

Compliance

Prescription treatments always route to "book a consultation" rather than a direct purchase, which keeps you compliant and makes sure clinical suitability is checked first.